|GUAM OSHA ON-SITE CONSULTATION|
Guam's OSHA On-site Consultation Program is an integral part of the
Guam Department of Labor. Our mission is to provide timely, courteous,
and professional consultative services to Guam employers and their
employees so they may recognize and control workplace hazards and
prevent injuries, illnesses, and fatalities. We jointly support OSHA's
overall mission which is to assure the safety and health of America's
worker by setting and enforcing standards; providing training,
outreach, and education; establishing partnerships; and encouraging
continual improvement in workplace safety and health.
Nearly every working man and woman in the nation and it's territories comes under OSHA's jurisdiction (with some exceptions such as miners, transportation workers, many public employees, and the self-employed). Other users and recipients of OSHA services include: occupational safety and health professionals, the academic community, lawyers, journalists, and personnel of other government and private entities.
At OSHA, we are dedicated to improving the quality of our efforts and know that to be successful we must recognize changing issues and be driven by our commitment to public service. The first step is for OSHA to listen and respond to its customers. Accordingly, we conducted a survey to learn more about what employers and employees think of OSHA and OSHA's On-site Consultation services.
Because workplace inspections are one of OSHA's principal activities and because voluntary efforts to improve working conditions ultimately depend on strong enforcement, our survey focused primarily on the inspection process. We then asked a random sample of employees and employers who had recently experienced an OSHA Consultation visit what they thought of these services and of OSHA's educational and other assistance activities in general.
We based our new standards for public service on what we learned from our survey, from meetings with employee and employer groups, and from focus group discussions with workers from many working trades and disciplines. Our public service improvement program will be an ongoing one. We will continue to gather information on the quality of our performance in delivering services, particularly in the construction sector.